Privacy Policy

Information you provide

When you send an inquiry or appointment request, we receive the information you enter into the form. Depending on what you provide, this may include your name, contact details, vehicle information, service needs and message.

Please include only information relevant to your request. Do not submit payment card numbers, Social Security numbers, passwords or other sensitive information through the general inquiry form.

Appointment requests and communication

Information submitted with an inquiry is used to respond, discuss your vehicle or requested service, and coordinate an appointment. Submitting the request form does not confirm a booking; an appointment is not scheduled until you speak with our service writer.

If your inquiry leads to service, additional information may be collected as part of that service transaction. Contact us with questions about records associated with your vehicle or a completed repair.

Website technology and cookies

Depending on the features enabled, website systems may process technical information such as an IP address, browser type, device information and access times to deliver pages, troubleshoot problems or help prevent abuse.

Cookies are small files stored by a website in your browser. Cookie use depends on the website features and third-party services active during your visit. You can use your browser settings to manage or delete cookies; blocking them may affect some website functions.

Service providers and external content

Operating a website and responding to inquiries may involve service providers such as website hosts, form-processing tools and email services. Depending on their role and configuration, those providers may process submitted information or technical data.

If you follow an external link or interact with embedded content, the other provider may process information under its own privacy policy. Review that provider’s policy before submitting information or using its services.

Information may also be disclosed when required by applicable law or valid legal process.

Records and security

Retention needs can differ between general inquiries, appointment requests and service records. Relevant considerations include the purpose of the record, ongoing customer service, accounting requirements, legal obligations and dispute resolution. Contact us to ask about a particular record or request its deletion.

No internet transmission or electronic storage system can be guaranteed completely secure. If you prefer not to submit information online, call us to discuss your request.

Your choices and privacy requests

You can choose not to use the website form and contact the shop by phone instead. You may also contact us to ask about information you have provided, request a correction or request deletion.

The rights available and any exceptions depend on applicable law. Verification of your identity may be necessary before information can be disclosed or changed, and some records may need to be retained to meet legal obligations.

Policy updates

This policy may be revised to reflect changes to the website or information-handling practices. Review this page for the current published policy.